Frequently Asked Questions

How does Payitoff work?

Your clients sync their debt directly with their loan servicer, through a MyStudentData file or manually. The system recommends strategies to optimize their repayment schedule. You can generate reports and see the results of those decisions, exporting as many scenarios to PDF as you’d like.

How does Payitoff help my business?

Your firm will be capable of advising on complicated student loan scenarios without knowing the nuances of every regulation. Within minutes, you’ll have detailed projections based on your client’s unique situation. Many of our customers are able to monetize new service offerings with this capability.

Is Payitoff secure?

Yes. Any sensitive information is encrypted and stored securely.

Do you store my client’s FSA ID or SSN?

No way. Your client's credentials are sent directly to the institution when syncing. We only store the loan information needed to draw our analysis.

Can I forecast repayment for married couples?

Absolutely! You can link two client accounts and run unlimited reports for each spouse. We'll take into account each spouse's federal debt and income in our estimates.

Will you help my client get loan forgiveness?

We’ll identify if your client is eligible for various income-driven options, as well as Public Service Loan Forgiveness. However, we don’t file the paperwork or submit any income certifications to the government.

What if I have more questions?

We’re available via chat or email for any questions. Our team is here to help!